Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "You") and Rhenvox ("Company", "We", "Us"), a company registered in England and Wales under company number 16423845, regarding your use of our services and website.

By accessing our website, engaging our services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. About Rhenvox

We specialize in premium software engineering, AI research and development, and UI/UX design services for startups and enterprises.

3. Services

Rhenvox provides the following professional services:

• Software Engineering: Custom web and mobile application development, enterprise software solutions, API development and integration
• AI Research & Development: Machine learning solutions, predictive analytics, natural language processing, computer vision systems
• UI/UX Design: User experience design, interface design, design systems, user research and testing
• Consulting Services: Technical consulting, AI strategy, digital transformation advisory
• Support and Maintenance: Ongoing technical support, system maintenance, and enhancement services

All services are provided according to individual service agreements that specify scope, deliverables, timelines, and pricing.

4. Service Agreements

Specific terms for each project will be detailed in separate service agreements, statements of work, or proposals ("Service Agreements"). In case of conflict between these Terms and a Service Agreement, the Service Agreement shall take precedence.

4.1 Scope of Work

Each Service Agreement will clearly define deliverables, timelines, milestones, and acceptance criteria. Changes to the scope require written agreement from both parties.

4.2 Client Responsibilities

• Provide necessary information, access, and resources in a timely manner
• Participate in scheduled meetings and review sessions
• Provide feedback within agreed timeframes
• Ensure availability of key stakeholders for decision-making

5. Pricing and Payment

5.1 Fees

Fees for services are specified in individual Service Agreements. All prices are quoted exclusive of VAT and other applicable taxes.

5.2 Payment Terms

• Invoices are payable within 30 days of issue
• Late payments may incur interest charges at 8% above Bank of England base rate
• We reserve the right to suspend services for overdue payments
• All payments must be made in GBP unless otherwise agreed

5.3 Expenses

Pre-approved out-of-pocket expenses will be charged at cost with appropriate documentation.

6. Intellectual Property

6.1 Client IP

You retain ownership of all intellectual property you provide to us. You grant us a license to use such IP solely for providing the agreed services.

6.2 Work Product

Upon full payment, you will own the custom work product specifically created for you, subject to our retained rights in pre-existing IP, third-party components, and our methodologies.

6.3 Rhenvox IP

We retain ownership of our pre-existing intellectual property, methodologies, tools, and general knowledge gained through providing services.

7. Confidentiality

Both parties agree to maintain confidentiality of sensitive information disclosed during the engagement. This obligation survives termination of our relationship.

We may require separate Non-Disclosure Agreements (NDAs) for particularly sensitive projects.

8. Warranties and Disclaimers

8.1 Professional Standards

We warrant that services will be performed with reasonable care and skill, in accordance with industry best practices.

8.2 Disclaimers

Except as expressly stated, all services are provided "as is" without warranties of any kind. We do not guarantee specific business outcomes or results.

9. Limitation of Liability

Our total liability to you, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you for the specific services giving rise to the claim.

We shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Termination

10.1 Termination for Convenience

Either party may terminate ongoing services with 30 days written notice. You remain liable for all work completed and expenses incurred up to the termination date.

10.2 Termination for Cause

Either party may terminate immediately for material breach that remains uncured after 15 days written notice.

11. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, government actions, war, terrorism, pandemic, or natural disasters.

12. Data Protection

Our data processing practices are governed by our Privacy Policy and applicable data protection laws. Where we process personal data on your behalf, we will enter into appropriate data processing agreements.

13. Website Terms

13.1 Permitted Use

You may use our website for lawful purposes only. You may not use the site to transmit harmful, threatening, abusive, or otherwise objectionable content.

13.2 Content

All website content is our property or used with permission. You may not reproduce, distribute, or create derivative works without our express consent.

14. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

For clients in Turkey, Turkish law may apply to certain aspects of our relationship as specified in individual Service Agreements.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any Service Agreements, constitute the entire agreement between the parties regarding the subject matter.

15.2 Amendment

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.

15.3 Severability

If any provision of these Terms is found unenforceable, the remainder shall continue in full force and effect.

16. Contact Information

For questions about these Terms or our services, please contact us: